What is WCCIS

A single integrated health and social care record system will help social services (adults & children) and a range of community health services (including mental health, therapies and community nursing) to ensure that care and support for individuals, families and communities are more effectively planned, co-ordinated and delivered. It will support information sharing requirements, case management and workflow for Health and Social Care organisations across Wales. It will show where a patient is within their treatment journey and alert health professionals to key data, which will support the delivery of effective treatment. CareDirector will interface with a range of other appropriate systems across local authorities and NHS organisations. The WCCIS solution at the current time is CareDirector (16/06/2022). 

Benefits of CareDirector include:

• person-centred care
• it improves the sharing of relevant and appropriate information between services and across regional boundaries, meaning that the right people have the right information at the right time
• support for integrated and shared assessments between Health and Social Care staff
• 24/7 access to records and information
• reduction in duplication of data capture
• make better informed decisions as all relevant information is in one place
• effective control of access to sensitive data
• supports mobile working
• CareDirector will support service change already underway to reshape social services and health care in Wales
• fewer missed appointments and wasted visits
• decrease in duplication of record keeping
• better management of resources
• improved support for multi-disciplinary team working
• reduction in unnecessary hospital admissions
• quicker discharge process
• enable professionals across health and social care to work together within their local area, the region and across the whole of Wales, and
• supports new service models.